BookingKoala costs $27 a month (Starter, up to 5 providers), $57 a month (Growing, up to 15 providers), or $197 a month (Premium, up to 50 providers) as of September 8, 2026. Pricing is a flat rate per plan with no per-user fee, so a crew of five pays the same as a solo owner on the same plan. Larger plans start at $237 a month. Every plan has a 14-day free trial and your card is not charged until it ends.
This article breaks down what each plan includes and which one fits a residential cleaning business by size. For a side-by-side with the other major cleaning tool, read ZenMaid vs BookingKoala.
BookingKoala plans at a glance
BookingKoala has three published plans plus a calculator for larger businesses. Prices are in US dollars, billed monthly, as of September 8, 2026, from BookingKoala’s pricing page:
| Starter | Growing | Premium | |
|---|---|---|---|
| Price | $27/mo | $57/mo | $197/mo |
| Providers or storage | 5 providers or 5 GB | 15 providers or 15 GB | 50 providers or 50 GB |
| Website builder and custom domain | Yes | Yes | Yes |
| Booking forms and customization | Yes | Yes | Yes (adds multi-step forms) |
| Smart scheduling, mobile access | Yes | Yes | Yes |
| Lead capture forms | 1 custom form | 1 custom form | Unlimited forms, funnels |
| Email notifications | Yes | Yes | Yes |
| SMS notifications | No | Yes | Yes |
| GPS and clock in/out | No | Yes | Yes |
| Advanced reports | No | Yes | Yes |
| Referral and rating system, gift cards | No | Yes | Yes |
| Marketing campaigns | No | No | Yes (5,000 contacts) |
| Daily discounts | No | No | Yes |
| Hiring forms and quizzes | No | No | Yes |
| Languages | One | One | Multilingual |
| Free trial | 14 days | 14 days | 14 days |
Above Premium, BookingKoala’s pricing calculator lists tiers at $237, $277, $317, and $357 a month and up, with all Premium features and higher provider, storage, and contact limits.
How the provider limit works
A provider is anyone who performs the service. BookingKoala’s pricing page gives the examples of a maid, a dog walker, a barber, or a tutor, and notes that if you schedule teams, each team member counts as a provider. So a cleaning company with an owner who cleans plus four cleaners has five providers and fits the Starter plan.
Storage is the other limit, and for a cleaning company it rarely matters. BookingKoala explains that a business with no providers that uses the platform to publish thousands of blog posts would move up a tier based on data use.
When you hit a limit, your booking site stays live for customers, but you are asked to upgrade before adding another provider or contact. Plan changes are manual; BookingKoala does not upgrade you automatically.
What a solo cleaner pays
A solo cleaner pays $27 a month on BookingKoala Starter. That includes the parts that make BookingKoala different from a plain scheduler: a drag-and-drop website builder with unlimited pages and a blog, a custom domain, customizable booking forms where customers pick services and see your prices, automated scheduling, a customer dashboard where clients manage their own appointments, email notifications, invoicing, coupons, and a lead capture form.
What Starter does not include is SMS notifications, GPS, reports, gift cards, or the referral and rating system. For a solo cleaner who mostly wants a professional booking website and email reminders, Starter is a complete package. If text reminders are essential to your no-show rate, you need Growing.
What a crew of 2 to 5 pays
A crew of 2 to 5 pays $27 a month on Starter or $57 a month on Growing, and the choice is about features, not headcount. Both plans cover a team of that size (Starter allows 5 providers, Growing allows 15).
Growing adds the things a crew usually wants once it has more than one person in the field:
- SMS notifications to customers and providers, chosen from more than 100 notification types (reminders, confirmations, ratings, promotions).
- GPS and clock in and out per job, so you can see when a cleaner arrived and left.
- Advanced reports on revenue, total bookings, ratings, cancellation reasons, and most-booked services.
- Referral and rating system with automatic balance tracking for referral credits.
- Gift cards customers can buy from your site.
- Prospects forms for hiring or qualifying leads.
At $57 a month for up to 15 providers, Growing is one of the lowest per-head costs in cleaning software. An owner plus five cleaners on ZenMaid Pro would pay $109 a month; on BookingKoala Growing, $57. The trade is that BookingKoala’s scheduling is built around customers booking online, and if your business runs on phone calls and long-standing recurring clients, you may be paying for a storefront you do not use. See the best scheduling software for cleaning businesses guide for that comparison.
When Premium makes sense
Premium at $197 a month is for cleaning companies that are actively marketing. It adds email and SMS campaigns to up to 5,000 contacts, multi-step booking forms (zip code first, then details), daily discounts that automatically promote your slowest days, hiring forms and quizzes, funnels for leads, and multilingual accounts so cleaners can use the system in their own language.
That last feature matters for many cleaning crews. If your team speaks Spanish and you want the provider app in Spanish, Premium is the plan that offers it as of September 8, 2026. For a company with 6 or more cleaners and a marketing budget, $197 a month can be reasonable. For a crew of three, it is hard to justify.
Extra costs to budget for
BookingKoala’s flat price covers most features, but plan for these:
- Payment processing. BookingKoala integrates with Stripe and other processors for card charges, tips, and refunds. You pay the processor’s standard fees.
- SMS usage. SMS notifications are a Growing and Premium feature. BookingKoala’s pricing page does not list per-message costs; ask their team whether messages are included or billed through a connected messaging provider before you budget.
- Sales tax. BookingKoala states that it collects sales tax where required and that listed prices exclude it.
- Contacts on Premium. Campaigns include 5,000 contacts. BookingKoala notes that if you disable campaigns, your plan will not increase based on contacts collected.
Billing, trial, and cancellation
BookingKoala bills monthly and lets you cancel any time. The trial is 14 days on any plan, and BookingKoala’s FAQ says you are only charged after the trial ends. You can switch between plans during the trial to test which one fits. Some BookingKoala landing pages advertise a 30-day trial instead; if you see one, the longer trial is worth taking.
Downgrades and upgrades are manual, and there is no published annual discount as of September 8, 2026.
Is BookingKoala worth it?
BookingKoala is worth it for a cleaning business that wants to grow through online bookings and does not want per-user fees. At $27 to $57 a month for a crew of up to 15, it is among the cheapest ways to run a cleaning company with a real booking website, customer self-service, and text reminders.
It is a weaker fit if you have no website ambitions and simply want the fastest way to schedule recurring clients and pay cleaners, where ZenMaid is more focused. The two tools overlap a lot, and the ZenMaid vs BookingKoala comparison is the fastest way to pick.
Key takeaways
- BookingKoala costs $27 (Starter), $57 (Growing), or $197 (Premium) a month flat as of September 8, 2026, with no per-user fee.
- Plans are limited by providers: 5, 15, or 50. Team members count as providers.
- SMS reminders, GPS, reports, gift cards, and referrals start on Growing.
- Multilingual accounts and marketing campaigns require Premium.
- The 14-day trial does not charge your card until it ends, and you can switch plans while testing.
Frequently asked questions
Does BookingKoala charge per user?
No. As of September 8, 2026, BookingKoala charges a flat monthly rate per plan. Each plan has a limit on providers (the people who perform the service) or storage: 5 on Starter, 15 on Growing, and 50 on Premium. Within that limit, adding a cleaner costs nothing extra.
Does BookingKoala have a free trial?
Yes. BookingKoala offers a 14-day free trial, and its FAQ says your card is only charged after the trial ends. You can switch between plans during the trial to test features. Some BookingKoala landing pages advertise a 30-day trial.
Which BookingKoala plan includes SMS reminders?
SMS notifications are listed under the Growing plan ($57 a month) and above as of September 8, 2026. The Starter plan includes email notifications but not SMS. Ask BookingKoala about any per-message costs before you rely on text reminders.
What counts as a provider in BookingKoala?
BookingKoala defines a provider as someone who performs the service, such as a maid. If you schedule teams, each team member counts as a provider. Office staff accounts are separate from the provider count.
Is BookingKoala only for cleaning companies?
No. BookingKoala serves cleaning, dog walking, barbers, tutors, and other appointment-based home and personal services, and it has per-industry settings for businesses that run more than one. Residential cleaning is one of its main markets.
Sources checked
Public vendor pages and documentation consulted for this article. We do not test software hands-on; see how we compare software.
- BookingKoala pricing page (accessed September 8, 2026)